AVIZ LEGAL

At Nasrin International Health Travel, the privacy and protection of your personal data are of utmost importance to us. This information notice has been prepared to inform you about how your personal data will be processed in accordance with the Personal Data Protection Law No. 6698 ("KVKK") and relevant legislation.

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1. Data Controller and Representative

The data controller responsible for processing your personal data is Nasrin International Health Travel.

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Address: Soğanlık Yeni, Aliağa Sk. No:8/3, 34880 Kartal/Istanbul
Phone: +90 216 355 38 87
Email: info@nasrinhealth.com

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2. Purpose of Processing Personal Data

Your personal data is processed for the following purposes:

• Provision and management of health tourism services,

• Improvement of service and customer satisfaction processes,

• Fulfillment of legal obligations,

• Customization of customer services,

• Execution of operational processes,

• Secure management of financial transactions,

• Communication and informational purposes.

 

3. Processed Personal Data

The following categories of personal data may be processed:

• Identity Information: Name, surname, date of birth, Turkish ID number, or passport number.

• Contact Information: Phone number, email address, residential address.

• Health Information: Medical condition, medical history, treatment processes.

• Financial Information: Payment details, bank account information.

• Other Information: Communication preferences, transaction history, feedback data.

• Photographs and Videos: Photos and videos may be taken during your service usage and may be processed for service and promotional purposes.

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4. Methods of Collecting Data

Your personal data is collected verbally, in writing, or electronically, either directly from you or from authorized individuals. Additionally, data generated during service transactions may be automatically collected through our systems.

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5. Legal Grounds for Processing Data

The legal grounds for processing your personal data are:

• Explicit consent (KVKK Article 5),

• Performance of a contract (KVKK Article 5),

• Compliance with legal obligations (KVKK Article 5),

• Legitimate interests (KVKK Article 5),

• Necessity of processing health data (KVKK Article 6).

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6. Transfer of Personal Data

Your personal data may be transferred to the following recipients within the framework of legal obligations and business process requirements:

• Public Institutions: As required by legal obligations, to public institutions.

• Service Providers and Suppliers: For the execution of operational processes.

• Healthcare Institutions: When necessary for health tourism services.

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7. Data Retention Period

Your personal data will be retained for the duration required by the purpose of processing and will be deleted or anonymized in compliance with legal regulations after the mandatory retention periods expire.

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8. Rights of the Data Subject

As a data subject, you have the following rights:

• To learn whether your personal data is processed,

• To request information regarding the processing of your data,

• To learn the purpose of processing and whether it is used accordingly,

• To know the third parties to whom data is transferred,

• To request correction of incomplete or inaccurate data,

• To request deletion or destruction of your data,

• To request notification of these corrections or deletions to third parties to whom data has been transferred,

• To object to automated processing that produces unfavorable results,

• To claim compensation for damages incurred due to unlawful processing.

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9. Data Security

Our company takes necessary technical and administrative measures to ensure the security of your personal data and to protect it against unauthorized access.

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10. Data Processing Process

Your personal data is processed at all stages required by health tourism processes and is accessible only to authorized personnel.

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11. Processing of Children's Data

For individuals under the age of 18, we obtain explicit consent from their legal representatives before collecting personal data. Children's personal data is processed in compliance with legal regulations and service needs.

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12. Data Subject Applications

To exercise your rights under KVKK, you may submit a written application to the data controller. Your requests will be evaluated and responded to within 30 days.

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13. Right to Object

If your data is processed solely through automated systems and results in an adverse outcome for you, you have the right to object. Your objection will be reviewed, and you will be informed accordingly.

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14. Transaction History

Our company maintains records of every stage of the processing of your personal data related to the services provided. Your transaction history can be communicated to you upon request.

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15. Contact and Applications

For any inquiries or requests regarding your personal data, you can contact us via the following channels:

Address: Soğanlık Yeni, Aliağa Sk. No:8/3, 34880 Kartal/Istanbul
Phone: +90 216 355 38 87
Email: info@nasrinhealth.com